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CRM at the speed of light : capturing and keeping customers in internet real time

Greenberg, Paul

CRM at the speed of light : capturing and keeping customers in internet real time Paul Greenberg - New Delhi Tata McGraw-Hill Pub. 2001 - xxiii,360

Includes Index

ISBN: 0070439508

Subjects--Topical Terms:
Marketing-Computer programs
Markets-Computer assisted instruction

Dewey Class. No.: 658.812028546 / GRE P1

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