Foss, Bryan <br/><br/>
Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers 
Bryan Foss and Merlin Stone 
 - London  Kogan Page  2001 
 - xxii,521 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>0749435798 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations-Computer programs<br/>Markets-computer assisted instruction
<br/><br/><label>Dewey Class. No.: </label>658.812028546  / FOS P1