Rampal, M.K. <br/><br/>
Service marketing: concepts applications and cases 
M.K.Rampal, S.L.Gupta 
 - New Delhi  Galgolia Pub.  2000 
 - xxi,615 
<br/><br/><label>ISBN: </label>8185989567 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Personnel management
<br/><br/><label>Dewey Class. No.: </label>658.300688  / RAM P0