Anupindi, Ravi <br/><br/>
Managing business process flows: principles of Operations management 
Ravi Anupindi... [et al.] 
 - 3rd 
 - [S l.}; Noida  Pearson Education; Dorling Kindersley (India)  2014 
 - 344 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9789332518566 
<br/><br/><label>Dewey Class. No.: </label>658.5  / ANU P14