Jurewicz, Lynn <br/><br/>
High tech high touch: library customer service thought technology 
Lynn Jurewicz; Todd Cutler 
 - ALA 
 - Chicago; New Delhi  American Library Association; Ess Ess Pub.  2009 
 - viii, 142 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9788170005797 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library resources-use<br/>Library users-Library resources
<br/><br/><label>Dewey Class. No.: </label>025.04  / JUR P9