000 00593nam a2200193Ia 4500
008 230515s9999||||xx |||||||||||||| ||und||
020 _a0070439508
040 _aMAIN
041 _aEnglish
082 _a658.812028546
_bGRE P1
100 _aGreenberg, Paul
245 0 _aCRM at the speed of light : capturing and keeping customers in internet real time
_cPaul Greenberg
260 _aNew Delhi
_bTata McGraw-Hill Pub.
_c2001
300 _axxiii,360
500 _aIncludes Index
650 _aMarketing-Computer programs
650 _aMarkets-Computer assisted instruction
942 _cBK
999 _c10727
_d10727