000			00666nam a2200205Ia 4500
008			230515s9999||||xx |||||||||||||| ||und||
020			_a0749435798
040			_aMAIN
041			_aEnglish
082			_a658.812028546 _bFOS P1
100			_aFoss, Bryan
245		0	_aSuccessful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers _cBryan Foss and Merlin Stone
260			_aLondon _bKogan Page _c2001
300			_axxii,521
500			_aIncludes Index
650			_aCustomer relations-Computer programs
650			_aMarkets-computer assisted instruction
700			_aStone, Merlin
942			_cBK
999			_c10765 _d10765