000 00457nam a2200169Ia 4500
008 230515s9999||||xx |||||||||||||| ||und||
020 _a8185392544
040 _aMAIN
041 _aEnglish
082 _a658.56
_bDEN N1
100 _aDenton, D. Keith
245 0 _aHow to give quality service to your customers
_cD. Keith Denton
260 _aNew Delhi
_bUniversal Book Stall
_c1991
300 _aix, 158
650 _aProduction Standards
942 _cBK
999 _c13580
_d13580