| 000 | 00667nam a2200217Ia 4500 | ||
|---|---|---|---|
| 008 | 230515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788131725979 | ||
| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bLOV P10 |
||
| 100 | _aLovelock, Christopher | ||
| 245 | 0 |
_aServices Marketing: people,technology,strategy _cChristopher Lovelock, Jochen Wirtz, Jayanta Chatterjee |
|
| 250 | _a6th | ||
| 260 |
_aDelhi _bPearson Prentice Hall; Dorling Kindersley (India) _c2010 |
||
| 300 | _axx, 637 | ||
| 500 | _aIncludes index | ||
| 650 | _aCustomer relations-Marketing | ||
| 650 | _aService Industries-Marketing | ||
| 700 | _aWirtz, Jochen, | ||
| 942 | _cBK | ||
| 999 |
_c14312 _d14312 |
||