000 | 00390 a2200133 4500 | ||
---|---|---|---|
000 | nam a22 7a 4500 | ||
020 | _a978-0143118442 | ||
100 | _aDouglas Stone, Bruce Patton, Sheila Heen | ||
110 | _aDouglas Stone, Bruce Patton, Sheila Heen | ||
245 | _aDifficult Conversations: How to Discuss What Matters Most | ||
260 | _bPenguin Books | ||
264 | _bPenguin Books | ||
942 | _cBB | ||
999 |
_c20574 _d20574 |