000 | 00544nam a2200217Ia 4500 | ||
---|---|---|---|
008 | 230515s9999||||xx |||||||||||||| ||und|| | ||
020 | _a8183188401 | ||
040 | _aMAIN | ||
041 | _aEnglish | ||
082 |
_a658.812 _bJHA P8 |
||
100 | _aJha, S.M. | ||
245 | 0 |
_aServices Marketing _cS.M. Jha |
|
250 | _a6th rev. | ||
260 |
_aMumbai _bHimalaya Pub. _c2008 |
||
300 | _a729 | ||
500 | _aIncludes bibliographical references and Index | ||
650 | _aCustomer relation | ||
650 | _aCustomer Service | ||
650 | _aMarketing | ||
942 | _cBK | ||
999 |
_c4586 _d4586 |