000 00544nam a2200217Ia 4500
008 230515s9999||||xx |||||||||||||| ||und||
020 _a8183188401
040 _aMAIN
041 _aEnglish
082 _a658.812
_bJHA P8
100 _aJha, S.M.
245 0 _aServices Marketing
_cS.M. Jha
250 _a6th rev.
260 _aMumbai
_bHimalaya Pub.
_c2008
300 _a729
500 _aIncludes bibliographical references and Index
650 _aCustomer relation
650 _aCustomer Service
650 _aMarketing
942 _cBK
999 _c4586
_d4586