000 00680nam a2200217Ia 4500
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020 _a9788170005797
040 _aMAIN
041 _aEnglish
082 _a025.04
_bJUR P9
100 _aJurewicz, Lynn
245 0 _aHigh tech high touch: library customer service thought technology
_cLynn Jurewicz; Todd Cutler
250 _aALA
260 _aChicago; New Delhi
_bAmerican Library Association; Ess Ess Pub.
_c2009
300 _aviii, 142
500 _aIncludes bibliographical references and index
650 _aLibrary resources-use
650 _aLibrary users-Library resources
700 _aCutler, Todd
942 _cBK
999 _c9607
_d9607